Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our company.
I have a question on my charges.
  Click the "Sign In or My Account" link at the top of our site to review your orders. You may compare your order history on our website, with your financial records or your financial institution. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "Sign In or My Account" link at the top of our site to print invoices.
When will my credit appear on my account?
  Please be aware that you need to allow at least 2 weeks for returns to be processed and credits usually take around 1 (one) business cycle to appear on your statement.
When will my credit card be charged?
  Your credit card will be charged immediately upon placing an order.