FREE SHIPPING On US Orders!

Simply look for the logo to enjoy free shipping on items throughout the store. Applicable on orders with US shipping address only.
Orders with an international shipping address, see details below.



Payment Process

We accept Visa, MasterCard, Discover, Debit Cards + PayPal. Your account is charged/debited automatically once the order is placed. All prices are posted and
charged in U.S. currency. Fourpaws Outerwear uses the latest industry standard SSL technology to protect your account and check out information. This ensures
your payment information and account details are submitted over the Internet using encrypted technology.




Product Production Time


The assortment of items available on this site are mainly made to order items. Since we do not keep stock on hand for the majority of available items,
they are put into production once the order has been received. US + International orders, see shipping time frames for further details.


Shipping Methods / US / International


We ship using USPS or UPS and offer free shipping on US orders. Live shipping rates are available for expedited services at an additional cost with USPS and UPS if you desire faster ship times for your order. The live shipping rates will be shown in your cart before you enter your payment information. To alleviate multiple package deliveries, we
will make every effort to group your items into one shipment if possible. International flat rate and expedited shipping time frames are based on the order destination.


US Domestic Shipping Policies / Shipping Time Frame

  • Free Shipping Method - USPS Priority Mail
  • Free Shipping Option Available @ Checkout

Allow 1-2 days for order processing after receipt of order.
Handmade items will take approximately 2-3 weeks to produce and 1 week shipping to receive the order.
In stock items, allow 1-2 days to process after receipt of order and around 2-3 days arrival time. We are not responsible for and bare no liability for packages that
are
lost, damaged or stolen due to the shipping carrier. If this occurs,contact the shipping carrier to file a claim.


International Shipping Policies / Shipping Time Frame


  • Flat Rate Shipping Mehtod - USPS International 1st Class Package Mail
  • Flat Rate Fee: $10.00 USD
  • Expedited Shipping Methods Available
  • Free Shipping Not Available for International Orders


Handmade items will take approximately 2-3 weeks to produce. Allow 1-2 days for order processing after receipt of order.
In Stock Items allow 1-2 days to process
after receipt of order.
All orders will take approximately 2-5 weeks to receive the order shipment. Allow extra time to proceed through customs as transit times depend
on the destination country.
We are not responsible for and bare no liability for lost, damaged, stolen or delayed packages due to the shipping carrier or customs.
If this occurs, contact the shipping carrier to file a claim.

International Duties / VATs / Taxes

Fourpaws Outerwear is not responsible for any additional costs associated with the shipment. All additional taxes, fees + costs will be paid by the order recipient.
Allow extra time to proceed through customs.

These costs associated include but are not limited to

  • Taxes, VATs, Dues or Tariffs set by the destination country.
  • Additional taxes and fees associated with the shipment.

Made to Order Items / In-Stock Items


Made to order items include, but are not limited to sweaters, pullovers, coats, jackets, etc.
In stock items include, but are not limited to jewelry, Earrings, Dog Necklaces, etc.


Taxes


Only Nevada Residents will be charged sales tax.


Combination Orders


To alleviate multiple shipments, when an order is placed for items that are both in-stock and made to order, both items will be shipped together.
Please allow 2-3 weeks for production and 1 week for shipping.


Holiday Season


The holiday season brings a high volume of orders, so for made to order items to arrive in time for a holiday or celebration, allocate enough time when
placing the order. Please note that when ordering near a holiday, holiday delivery cannot be guaranteed. Orders placed on a holiday will be processed the
next business day.


Back Order Items


Every effort is made to produce and ship our products in a timely manner. In the event that an item(s) go to back order status, an email notification will be sent.
At that point, the option will be given to cancel the order for a full refund. If you proceed with the back order status, add 1-2 weeks production time + shipping time
to receive the order. International orders allow extra time based on the destination.


Order Tracking

Once your order has been processed, we will send an email confirmation informing you that your order has been received. You can track the status of your order
by logging into My Account or using the tracking number provided in the confirmation email.